Customer Experience Books

INVEST IN Expert level knowledge with CX BOOKS

The refined thoughts of the leaders in Marketing, User Experience, and Customer Experience

CX Books selected to take your knowledge of great customer experiences to the next level. Learn the most important lessons from some of the most respected professionals in the marketing, user experience, and customer experience industries.

Pre-Sausion a revolutionary way to influence and persuade by robert cialdini

Pre-Suasion - Robert Cialdini

More choices, more problems. Learn the shortcuts we take to deal with the increasing complexities of modern life.

Dont make me think usability best practices by Steve Krug

Don't Make Me Think! - Steve Krug

From an online interaction through your website to any interaction with your company, learn what makes an experience frictionless.

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